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Service Request Form
Is this a Warranty claim? **
Yes
No **
We only provide Out-of-Warranty Service in and around Auckland. If you require Out-of-Warranty Service outside of Auckland you can contact your local appliance technician. Alternatively you can call us on 09-5735678 for details of your nearest technician.
If the fault is gas related please contact your local Gas Fitters for assistance.
I agree to the following;
**Call-out Fee and an hours of labour charges to be paid before attending**
Agents Fees: Call-out: $65+GST, Labour per hour: $85+GST minimum charge. Additional charges may apply if a second person is required on larger appliances and for parts if required to complete repair.
We will load the Service Fee and forward the order confirmation to you for payment. Once we receive payment we will call you to book in a date and time for the service. If you don’t hear from us within 2 days of payment. Please give us a call on 09-5735678.
YOUR INFORMATION
Your Full Name (Owner of the Product) *
E-mail *
Mobile (Contact person to arrange service) *
Landline
Full address where the unit is installed *
:
PRODUCT DETAILS
Model Code *
Serial Number *
Fault Description *
Proof of Purchase (You can upload multiple images) *
Photos of problem (attachment size limit of 2mb, Bigger files can result in failed submissions).
Is this Gas Appliance?
Yes
No
PLEASE PROVIDE THE "CERTIFICATE OF COMPLIANCE" FROM THE GAS FITTER THAT DID THE GAS INSTALLATION.
I agree to Parmco's Terms and Conditions set out below;
If there are any parking cost involved with the servicing then the amount will be oncharge.
In the event our agent finds, no fault, user error/misuse and or install fault there will be an oncharge.
There will be additional travel charges for our agents if the distance is outside 30km to and from base to residence.
Should the agent not be able to service the appliance on booked date due to access related issues there could be oncharges. Access can either be to the property due to no one home or, difficulties accessing the appliance for servicing purposes due to the way in which it is installed.
Send Warranty Request